Reliable, Caring, Safe Transportation for Medical Appointments, Surgeries, and to the Airport
24/7 non-Emergency medical transportation serving Pasco & Hillsborough Counties
Safe. Dependable. Compassionate Transportation When It Matters Most.
Caring Transportation for Your Appointments and Travel Needs
ReliaCare Transportation provides reliable, caring non-emergency medical transportation for medical appointments, surgeries, and airport travel throughout Pasco and North Tampa Bay. Whether you need a dependable ride to a medical visit or stress-free airport transportation, we’re here to make getting there easier, safer, and more comfortable.
Ambulatory Non-Emergency Medical Transportation Pricing
| Service Type | Pickup Area | Destination | Vehicle | Base Price (1-Hour Min.) | Over 10 Miles | Pet Fee | Surge Pricing | Round Trip/Wait* |
|---|---|---|---|---|---|---|---|---|
| Medical Appointment / Surgery | Wesley Chapel | Up to 10 Miles to Clinic / Hospital | SUV (1 - 5 Persons) | $30 One-Way / One Hour | $2 per Mile over 10 Miles | $10 | 1.5x Base Rate $45 | $30 Per Hour Billed in 15-Min Increments; One Hour Minimum (15-Min $7.50, 30-Min $15, 45-Min $22.50, 60-Min $30) |
| Medical Appointment / Surgery | New Tampa | Up to 10 Miles to Clinic / Hospital | SUV (1 - 5 Persons) | $30 One-Way / One Hour | $2 per Mile over 10 Miles | $10 | 1.5x Base Rate $45 | $30 Per Hour Billed in 15-Min Increments; One Hour Minimum (15-Min $7.50, 30-Min $15, 45-Min $22.50, 60-Min $30) |
| Medical Appointment / Surgery | Lutz | Up to 10 Miles to Clinic / Hospital | SUV (1 - 5 Persons) | $30 One-Way / One Hour | $2 per Mile over 10 Miles | $10 | 1.5x Base Rate $45 | $30 Per Hour Billed in 15-Min Increments; One Hour Minimum (15-Min $7.50, 30-Min $15, 45-Min $22.50, 60-Min $30) |
| Medical Appointment / Surgery | Land O' Lakes | Up to 10 Miles to Clinic / Hospital | SUV (1 - 5 Persons) | $30 One-Way / One Hour | $2 per Mile over 10 Miles | $10 | 1.5x Base Rate $45 | $30 Per Hour Billed in 15-Min Increments; One Hour Minimum (15-Min $7.50, 30-Min $15, 45-Min $22.50, 60-Min $30) |
| Medical Appointment / Surgery | Zephyrhills | Up to 10 Miles to Clinic / Hospital | SUV (1 - 5 Persons) | $30 One-Way / One Hour | $2 per Mile over 10 Miles | $10 | 1.5x Base Rate $45 | $30 Per Hour Billed in 15-Min Increments; One Hour Minimum (15-Min $7.50, 30-Min $15, 45-Min $22.50, 60-Min $30) |
| Medical Appointment / Surgery | Dade City | Up to 10 Miles to Clinic / Hospital | SUV (1 - 5 Persons) | $30 One-Way / One Hour | $2 per Mile over 10 Miles | $10 | 1.5x Base Rate $45 | $30 Per Hour Billed in 15-Min Increments; One Hour Minimum (15-Min $7.50, 30-Min $15, 45-Min $22.50, 60-Min $30) |
- Round Trip/Wait*: Billed in 15-min increments after one hour from pickup. NOTE: No drop off/pickup. Either drop off at appointment and leave OR wait for appointment/surgery to be over and drop back off.
- Pets: Must be in carrier (ADA Service Animals excluded from extra charge & carrier requirement).
- $2 per mile over 10 miles each way
- Surge Price Rates: Weekdays (Mon-Fri 7AM -9AM & 4 PM- 6PM) and Holidays (Christmas Eve/Christmas Day, New Year's Eve/New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving
Airport Transportation Pricing
| Service Type | Pickup Area | Destination | Vehicle | Base Price (First Person) | Each Additional Person | Pet Fee | Surge Pricing |
|---|---|---|---|---|---|---|---|
| Airport Transfer – New Tampa to TPA | New Tampa | Tampa International Airport (TPA) | SUV (1 - 5 Persons) | $25 (first person) | $15 | $10 | 1.5x Base Rate: $37.50 |
| Airport Transfer – Wesley Chapel to TPA | Wesley Chapel | Tampa International Airport (TPA) | SUV (1 - 5 Persons) | $30 (first person) | $15 | $10 | 1.5x Base Rate: $45 |
| Airport Transfer – Lutz to TPA | Lutz | Tampa International Airport (TPA) | SUV (1 - 5 Persons) | $30 (first person) | $15 | $10 | 1.5x Base Rate: $45 |
| Airport Transfer – Land O’ Lakes to TPA | Land O' Lakes | Tampa International Airport (TPA) | SUV (1 - 5 Persons) | $35 (first person) | $15 | $10 | 1.5x Base Rate: $52.50 |
| Airport Transfer – Zephyrhills to TPA | Zephyrhills | Tampa International Airport (TPA) | SUV (1 - 5 Persons) | $40 (first person) | $15 | $10 | 1.5x Base Rate: $60 |
| Airport Transfer – Dade City to TPA | Dade City | Tampa International Airport (TPA) | SUV (1 - 5 Persons) | $50 (first person) | $15 | $10 | 1.5x Base Rate: $75 |
| Airport Transfer – Wesley Chapel to MCO | Wesley Chapel | Orlando International Airport (MCO) | SUV (1–5 Persons) | $100 (first person) | $15 | $10 | 1.5x Base Rate: $150 |
| Airport Transfer – Zephyrhills to MCO | Zephyrhills | Orlando International Airport (MCO) | SUV (1–5 Persons) | $100 (first person) | $15 | $10 | 1.5x Base Rate: $150 |
| Airport Transfer – Dade City to MCO | Dade City | Orlando International Airport (MCO) | SUV (1–5 Persons) | $100 (first person) | $15 | $10 | 1.5x Base Rate: $150 |
| Airport Transfer – New Tampa to MCO | New Tampa | Orlando International Airport (MCO) | SUV (1–5 Persons) | $100 (first person) | $15 | $10 | 1.5x Base Rate: $150 |
| Airport Transfer – Lutz to MCO | Lutz | Orlando International Airport (MCO) | SUV (1–5 Persons) | $125(first person) | $15 | $10 | 1.5x Base Rate: $187.50 |
| Airport Transfer – Land O’ Lakes to MCO | Land O’ Lakes | Orlando International Airport (MCO) | SUV (1–5 Persons) | $125 (first person) | $15 | $10 | 1.5x Base Rate: $187.50 |
- Assistance with Luggage: $15
- No-Show Fee (15-Minute Grace Period): $15
- Pets: Must be in carrier (ADA Service Animals excluded from extra charge & carrier requirement).
- Surge Price Rates: Weekdays (Mon-Fri 7AM -9AM & 4 PM- 6PM) and Holidays (Christmas Eve/Christmas Day, New Year's Eve/New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving
Discover Our Comprehensive Transportation Services
We provide reliable, caring transportation designed to support medical appointments, procedures, and travel needs with comfort and peace of mind. Our focus is on dependable scheduling, clear communication, and safe door-to-door service you can trust.
Safe & Dependable Medical Transportation
As a daughter of baby boomers, I have experienced the need for reliable and caring transportation to and from routine activities. I myself had a surgery a few years ago that required transportation not only to and from the surgery center but also someone reliable and caring to wait and be available once I was ready to go home. Planning for medical appointments and surgeries already has its challenges. Having reliable transportation should not be one of them.
- Doctor appointments
- Outpatient surgeries (wait & return)
- Assistance to vehicle (upon request)
- Flat hourly rates for extended waits
Reliable Rides to and From The Airport
The experience of travel is fun and exciting once the final destination is reached, but getting there can sometimes be stressful. Knowing that you or your loved one has a reliable and caring driver scheduled to pick you up and drop you off at the airport can help ease that stress. We offer doorstep pickup and assistance with getting luggage in and out of the vehicle when needed. Additionally, if you need help taking your luggage to baggage check-in, we are happy to assist.
We offer reliable transportation to:
- Tampa International Airport (TPA)
- Orlando International Airport (MCO)
Extended Service Area – Statewide Florida
ReliaCare Transportation offers long-distance travel anywhere in Florida—as far south as Miami-Dade County. Whether you’re traveling for a medical appointment, family visit, or special circumstance, we provide reliable, caring transportation beyond our standard service area.
Frequently Asked Questions
Find answers to common questions about our services.
Why is ReliaCare Transportation so popular?
ReliaCare Transportation is trusted because our Non-Emergency Medical Transportation is built around reliability, compassion, and clear communication from start to finish. Clients choose us for non-emergency medical transportation because they know their rides are handled with punctuality, patience, and personal care. Our approach to non-emergency medical transportation emphasizes safe, door-to-door service that supports medical appointments, procedures, and recovery needs. Unlike larger providers, our non-emergency medical transportation is delivered with consistency, transparent pricing, and flexible scheduling. This commitment is why non-emergency medical transportation through ReliaCare Transportation continues to earn trust from individuals and families who value dependable, caring service.
What are your hours of operation?
We are available 24/7. All appointments must be made through the website and paid in full at least one hour in advance. Any additional fees will be charged at drop-off. There is a 1.5x base rate surge price for weekdays, Monday–Friday from 7:00 AM–9:00 AM and 4:00 PM–6:00 PM, as well as holidays. Base prices, surge rates, and fees are listed here.
How much notice is required for a transportation request?
Transportation requests can be accepted up to one hour in advance, if schedule availability permits.
What is your cancellation policy?
Cancellations must be made within one hour of the scheduled pickup time to receive a full refund in the original form of payment.
What is the wait time policy?
A $15 no-show fee will be charged if the driver arrives on time, waits 15 minutes, and attempts to contact the passenger during that time with no response.
Will you come to my door to pick me up?
Assistance to the vehicle can be provided if requested and noted when scheduling. For airport transportation, we can assist with loading and unloading luggage and, if needed, help with baggage check-in for an additional fee. For medical appointments or surgeries, a flat hourly rate applies when waiting to provide return transportation.
Can I bring a family member or aide?
A family member or aide is encouraged to ride along for medical appointments or surgeries only. For airport rides, please refer to the pricing page for fees related to additional riders or pets.
Does it cost extra to bring a pet?
Yes. If the pet is not an ADA service animal, there is an additional $10 charge. Pets must be in a carrier or on a leash or harness.
Do you provide a wheelchair?
No. The SUV does not provide a wheelchair, but there is space to transport a wheelchair in the back of the vehicle.